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IEAA Admissions and Compliance Forum 2024

Remaking the Rules
15 May 2024 - 17 May 2024, Surfers Paradise
Description
IEAA's Admissions and Compliance Network provides support, professional development and networking opportunities for IEAA members and other interested professionals who work, or have an interest, in international admissions and/or compliance.
Web Desc

Our international admissions and compliance teams are working in an ever evolving landscape in international education, welcome to “Remaking the Rules”! 

Our forum for 2024 will focus on what that means for admissions and compliance in the international education sector.
This year we’ll be introducing a half-day Masterclass leading into our two-day Admissions and Compliance Forum.

The Masterclass will have a focus on Artificial Intelligence for admissions and compliance, with the forum featuring a series of engaging workshops, presentations and strategic analysis that will reinvigorate our thinking, explore best practice and challenge our thinking around remaking the rules, legislation, artificial intelligence.  

A must-attend event for practitioners, academics and professionals, the forum will gather industry expertise, analysis of operations as they relate to admissions and compliance processes and systems and the issues we’re experiencing with retention of staff in our industry.

Participants will have the opportunity to network with colleagues and see some of our brilliant teams showcasing what they do at the conclusion of the first day.

With key insights from a wide variety of esteemed experts, the forum seeks to explore a range of topics, including:

 

Best practice in compliance 
What can it be done better/different, blue sky thinking!
Finding areas of innovation, how can AI work for admissions
Showcasing admissions and compliance operations
How to effectively retain staff in a competitive environment

Program

Wednesday 15 May 1:00pm - 5:00pm AEST

1:00pm Masterclass: AI Revolution in University Admissions and Compliance
Stefan Tapescu, Heidi Hillis and Julia Hoon

 

Embark on a transformative journey into the future of university admissions and compliance in this expert-led Masterclass, featuring Stefan Tapescu, Founder of Youni & Admission Minds and a vanguard in the application of Artificial Intelligence (AI). Discover how AI is revolutionizing these pivotal areas, delivering unprecedented efficiencies and strategic advantages. Join Stefan Tapescu, alongside industry experts, to explore how AI can streamline admissions processes, enhance compliance accuracy, and significantly reduce operational costs.

This session will unveil real-world AI applications, from automating document assessments to ensuring genuine student compliance, and from identifying the best candidates through sophisticated algorithms to predicting scholarship impacts on enrollment. Delve into the essential infrastructure for AI integration and learn how it promises not only a more streamlined administrative process but also the recruitment of better-suited students, propelling educational institutions toward a brighter future.

Seize this opportunity to gain invaluable insights into leveraging AI for improved admissions and compliance outcomes, marking your institution's stride towards innovation and excellence in the competitive landscape of higher education.

Thursday 16 May 9:30am - 5:30pm AEST

9:30am  Opening
Anna Kirkham and Amali Weeratunga
9:45am IEAA CEO Update
Hon Phil Honeywood
10:00am Beyond Compliance – can we go further than just meeting the standards? 
Anita Van Rooyen
10:45am  Global Insights: Admissions Trends in Australia, UK & Beyond
Rebecca Bendall
11:15am  Morning Tea 
11:45am  An auditor's perspective: Navigating National Code 2018 Compliance and Best Practices
Natalie Tierney 
12:30pm  Pearson Sponsor Session 
1:00pm  Lunch 
2:00pm  Admissions Test Drive: Unleash your thinking
Rebecca Bendall, Julia Hoon and Laureen Rautenbach
2:45pm  Best practice in regulatory compliance from a student perspective
Melanie Duncan
3:15pm  Afternoon tea 
3:45pm  Finding areas of innovation, how can AI work for admissions
Shelly Maller and Isobel Rossiter
4:30pm Networking

 

Friday 17 May 9:30am - 3:15pm AEST

9:30am  Opening
Anna Kirkham and Amali Weeratunga
10:00am Admissions in the AI Era: Enhancing Efficiency and Access, Augmented by Human Oversight
Angela O'Sullivan, Ingeborg Loon and Meenu Issar
10:30am  Combatting Cheating in High Stakes Testing: A Collaborative Approach to Maintaining Integrity in Admissions
Fraser Cargill and Dr Patrick Pheasant
11:15am  Morning Tea 
11:45am  Updates from Department of Home Affairs
James Goodsell
12:30pm  Updates from Department of Education
Toby Saer
1:00pm  Lunch 
2:00pm  How to create clarity from ambiguity
Vimal Visavadia
2:45pm Best Practices for Integrating Admission Guidelines Globally
Rebecca Bendall and Maysie Procianos
3:15pm Closing

 

Audience

The Forum is geared towards those working with education providers – public or private; small, medium or large – across the schools, ELICOS, vocational and higher education sectors. It will be relevant to staff with responsibility for:

  • Admissions
  • ESOS compliance
  • Quality assurance
  • Risk management
  • Marketing and recruitment
  • Agent management
  • International student support
  • Policy development

Outcomes

Forum participants will come away with a better understanding of:

  • Practical actions and considerations for providers across a broad range of themes, particularly artificial intelligence
  • Discussion of systems and processes and how these continue to impact the business of admissions and compliance
  • Increased knowledge across a broad range of operational and governance areas
  • Suggestions and tips for hiring, career progression, as well as workforce transformation considerations

 

Accommodation discount

Use the discount code 'STAY10' to receive a 10% discount on accommodation at The Island. Click on the following link to book accommodation


This event is led by IEAA’s Admissions and Compliance Network and supported by Pearson PTE.

Type Member Non-Member 

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3 Day Ticket (15 - 17 May)
5 Remaining
$600
$800
1 Day Ticket (16 or 17 May)
38 Remaining
$330
$460
2 Day Ticket (16 & 17 May)
83 Remaining
$450
$660

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The Island Gold Coast
3128 Surfers Paradise Blvd
Surfers Paradise
15 May 2024 - 17 May 2024
250
You can earn up to 250 fellowship points.
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Event Speakers

Event speaker details will be updated as they are confirmed.
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Angela O'Sullivan

Head - Strategic Partnerships (Australasia)
ETS TOEFL

Angela O'Sullivan has extensive experience in strategic partnerships, commercial engagement, and brand and communications. Angela currently serves as the Head of Strategic Partnerships (Australasia) at ETS Global B.V. Prior to that, she worked as the Partnership Director - APAC at Adventus.io and as the Director of Brand and Communications at Navitas. Angela has also held leadership roles at UniQuest, Navitas Ventures, Griffith College, Brunel University London, and Trade and Investment Queensland.

Anita Van Rooyen

Chief of Awesomeness
Student Confidence

Anita van Rooyen is the Founder of Student Confidence. As a pioneering human behaviour expert and Chief of Awesomeness, Anita has supported more than 10,000 IS using proven positive psychology & behaviour-change models to accelerate wellbeing, engagement & self-leadership outcomes. She has steered Student Confidence to inclusion in the upcoming Federal Government Best Practise Guide for IS Wellbeing, Monash University endorsed Staff Wellbeing Program & an IEAA Innovation Excellence Award.

Fraser Cargill

Director, Global Partnerships & Recognition
PeopleCert Qualifications Ltd

Fraser Cargill is a senior leader in education with over 30 years of experience and the Director of Global Partnerships and Recognition at PeopleCert (creator of LanguageCert Academic and LanguageCert General, high stakes English language tests approved by the UK and Ireland for student and work visas). Fraser has extensive experience in educational management, partnerships, and assessment.

Ingeborg Loon

Director, Education Partnerships
StudyLink

Ingeborg works at StudyLink as the Director, International Partnerships where her focus is on business development of the online international student applications platform, working with institutions and agents both in Australia and overseas. Ingeborg’s international education export career spans more than 20 years. She has held senior international marketing and student recruitment, business development, policy and advocacy roles at Academies Australasia Group, Australia’s private education and training industry association ACPET, Griffith University, University of Queensland and TAFE Queensland International.

Julia Hoon

Director, Admissions
Southern Cross University

Julia Hoon is the Director, Admissions at Southern Cross University. She has spent over 25 years in strategic and leadership roles across four Australian states and five universities. Julia has significant experience in domestic and international admissions and enrolment operations. She is committed to continuous improvement and delivering exceptional applicant and student experiences at her University.

Laureen Rautenbach

Director (International Admissions and Governance)
University of Southern Queensland (UniSQ)

Laureen Rautenbach is the Director, International Admissions and Governance at the UniSQ and has 10+ years in international education. In a career spanning a range of administrative portfolios at universities in Australia and abroad, Laureen has led high-performing teams in fast-paced and dynamic environments. As an international student, Laureen understands the transformative power of global education and is dedicated to ensuring successful outcomes for future students worldwide.

Meenu Issar

Deputy Director - International Operations
CQUniversity Australia

Meenu is an accomplished professional with more than 15 years of experience in the international education sector. Currently working as the Deputy Director – International Operations at CQUniversity, Meenu plays a pivotal role in leading and driving the various facets of University’s international operations. With an unwavering commitment to operational excellence. Meenu oversees critical areas such as international admissions, compliance, and agent administration to ensure CQUniversity remains at the forefront of international education and is identified as a quality institution. Recognized for her strategic acumen, Meenu has extended her expertise to areas such as business process optimization, contract management, business development demonstrating her ability to constantly drive innovation in this dynamic environment. With a diverse career journey spanning across public, government and private sectors, Meenu’s focus has been within the tertiary education sector. Her unwavering passion for education's transformative power and student centric approach has driven her to create powerful and resilient operational teams and contributing to successful collaboration across the institution.

Melanie Duncan

Co-Founder & Principal
IEP Advisory

Melanie is the Co-Founder & Principal of IEP Advisory. Melanie has nearly twenty-five (25) years’ experience in higher education with extensive expertise in international admissions; designing and implementing policies, procedures and processes within an ESOS/TEQSA framework; leading international-specific campuses for both universities and third-party providers; transitioning pathway students to higher education; and leading teams of international education professionals across all tertiary international student lifecycle administrative processes and wellbeing service delivery. Melanie’s work embeds enterprise-wide risk management practices with key compliance responsibilities a part of her management roles since 2006. Over this time, she has been responsible for ensuring that her providers' and teams' processes, policies and practices meet the obligations of the ESOS Act 2000; National Code of Practice for Registration Authorities and Providers of Education to Overseas Students (2007 & 2018); Disability Standards for Education 2005; TEQSA Equity & Diversity and Wellbeing & Safety Guidelines; and Higher Education Standards Framework (Threshold Standards) 2021.

Natalie Tierney

Principal Consultant
Capital Review Group Pty Ltd

Natalie Tierney founded Capital Review Group in 2016, offering compliance consultancy in Australia's education sector. With experience from the Department of Immigration to roles at Edith Cowan and Australian National University, she's an expert in international education and higher education compliance. As a TEQSA Register of Experts member, Natalie works with institutions to ensure they align with legislative standards.

Dr Patrick Pheasant

Counsellor, Coach & Consultant

Dr Patrick Pheasant is a counsellor, coach and consultant in International Education and Training, specialising in English language teaching, learning and assessment. After 30 years in international education and training in Australia, USA, The Netherlands and Japan, and recently as CEO of NEAS Australia, Patrick supports the Global Partnerships & Recognitions Team at LanguageCert in the role of Head of Education Partnerships Australia & New Zealand.

Rebecca Bendall

Director, Partnership Development ANZ
Acumen (Sannam S4)

Rebecca Bendall is the Director, Partnership Development for Acumen and has 12+ years in international education. Previously, she was the Director, International Business Development at Torrens Global Education, spearheading global recruitment initiatives and tech enhancements. Her expertise encompasses business development, strategy, operations, marketing, and project management at Monash and Urbanest. Rebecca's leadership extends to roles in industry associations like SAA and IEAA (past board member).

Shelly Maller

ANZ Partnerships Director
QS Quacquarelli Symonds (Australia) Pty Ltd

Shelly Maller is the Partnership Director for ANZ at QS Quacquarelli Symonds. She is an emerging leader in international education with a distinctive professional background in leading high performing teams across both university and private sector settings. Shelly has extensive expertise in developing global strategic partnerships to support student recruitment and retention, global mobility and research collaborations.

Stefan Tapescu

Founder & CEO
Youni

Stefan Tapescu is an expert in integrating Artificial Intelligence (AI) and Machine Learning (ML) into the education industry. As the Founder and Chief Operating Officer of Youni, Stefan has spearheaded the creation of AI solutions that adeptly match students’ skills and interests with suitable global educational programs. Besides education, Stefan implemented AI systems within healthcare developing AI solutions for hospitals and clinics for AI guided medicine, helping doctors follow protocols and rapidly get treatment recommendations for patients. Prior to founding Youni, Stefan's professional journey included significant roles where he was instrumental in large-scale IT and process implementations. At Philips, he was instrumental in the team that implemented SAP Ariba, streamlining the procurement processes with cutting-edge software solutions. His tenure at Marel as a Global Business Process Management Specialist was marked by his leadership in deploying SAP for Hana and process mining tools, across Denmark and Iceland. Currently, Stefan is developing Admission Minds AI, which is an end to end solution that allows the admissions departments not only to process documents faster, but also to enrol more genuine students.

Vimal Visavadia

General Manager
International Graduate Institute (IGI)

Vimal has over 12 years of experience in International Education in the UK and Australia, holding various roles as an educator, and in academic management and compliance, before moving to his current role of Head of Admissions, Administration and Compliance within the NextEd Group. He has extensive experience in the private education sector, working with domestic and international students across Higher Education and VET program delivery, understanding the regulatory landscape and its shifting forces intimately.

Heidi Hillis

COO
Fortuna Admissions

Heidi Hillis is COO of Fortuna Admissions, a firm of former admissions officers from some of the world's most selective universities, including Harvard, Stanford, University of Pennsylvania, Princeton, Columbia, Cornell, UCLA, UC Berkeley, University of Chicago, Northwestern, Georgetown, Johns Hopkins, INSEAD, Cambridge, and Oxford. In addition to guiding 100s of applicants each year through the competitive application process, Fortuna provides consulting services to university admissions offices on market trends and best practices for operational efficiencies. Heidi holds a BA, MA and MBA from Stanford, is an undergraduate interviewer for the university, and is on the Board of the Stanford Australia Foundation. Prior to Fortuna, she spent her career working across the globe for companies including Citibank, McKinsey & Co., and Movistar.

Isobel Rossiter

Executive Director of Operations
QS Quacquarelli Symonds (Australia) Pty Ltd

Isobel Rossiter, Executive Director of Operations at QS, has spent 20 years working across a range of universities, covering leadership roles in international and domestic student recruitment, marketing and admissions. In QS she works with partners to optimise their admissions services by offering consultation on best practice in admissions and enabling solutions to age old challenges such as turnaround times and effective communication approaches. Looking at cause and effect, external and internal levers for change, and size and shape to achieve institutional goals. Her experience of leading a range of teams, in a variety of settings and being a University Board member have enabled her to have clear insight into how to directly link strategy to operations to drive impact.

Maysie Procianos

Senior Manager, International Admissions & Compliance
Flinders University

A customer-focused leader with broad and deep exposure to heavily regulated, policy-driven environments; delivered strategic, efficiency building outcomes from more than ten years in the international education industry; and have accumulated years of experience in international admissions, compliance, scholarships, student recruitment and marketing, and developed onshore and offshore partnerships and strategic relationships. Known for my aptitude in supporting the evolution of individuals into highly-trained adaptable teams, I hold a strong value in professional ethics and excel in building and maintaining positive relationships and networks and risk management and leading and managing high-performing units.

James Goodsell

Director, Student Program Management Section, Temporary Visas Branch
Department of Home Affairs

Mr Goodsell has worked with the Department of Home Affairs and predecessor Departments in a number of roles in service delivery, policy and program management since January 1993. This included service delivery roles in Client Services, Students and Skilled visas, Health Policy and previous program management roles in the Protection Visa and IMA Legacy Caseloads as well as leading the Business, Industry and Regional Outreach and the Global Talent Officer programs. Mr Goodsell also represented the Department on overseas posting in Singapore, Hanoi and New Delhi and took over the program management role of Director, Student and Graduate Visas in December 2022. Mr Goodsell holds a Bachelor of Science.

Toby Saer

Policy Officer, ESOS Policy and Legislation
Department of Education, Australian Government

Toby Saer is the Policy Officer, ESOS Policy and Legislation at the Department of Education

Register for this Event

Register yourself or a group for this event then when you are ready to complete your registration select proceed to checkout. See more information on registering for an event below or contact IEAA for assistance.

IEAA Admissions and Compliance Forum 2024

IEAA's Admissions and Compliance Network provides support, professional development and networking opportunities for IEAA members and other interested professionals who work, or have an interest, in international admissions and/or compliance.

Our international admissions and compliance teams are working in an ever evolving landscape in international education, welcome to “Remaking the Rules”! 

Our forum for 2024 will focus on what that means for admissions and compliance in the international education sector.
This year we’ll be introducing a half-day Masterclass leading into our two-day Admissions and Compliance Forum.

The Masterclass will have a focus on Artificial Intelligence for admissions and compliance, with the forum featuring a series of engaging workshops, presentations and strategic analysis that will reinvigorate our thinking, explore best practice and challenge our thinking around remaking the rules, legislation, artificial intelligence.  

A must-attend event for practitioners, academics and professionals, the forum will gather industry expertise, analysis of operations as they relate to admissions and compliance processes and systems and the issues we’re experiencing with retention of staff in our industry.

Participants will have the opportunity to network with colleagues and see some of our brilliant teams showcasing what they do at the conclusion of the first day.

With key insights from a wide variety of esteemed experts, the forum seeks to explore a range of topics, including:

 

Best practice in compliance 
What can it be done better/different, blue sky thinking!
Finding areas of innovation, how can AI work for admissions
Showcasing admissions and compliance operations
How to effectively retain staff in a competitive environment

Program

Wednesday 15 May 1:00pm - 5:00pm AEST

1:00pm Masterclass: AI Revolution in University Admissions and Compliance
Stefan Tapescu, Heidi Hillis and Julia Hoon

 

Embark on a transformative journey into the future of university admissions and compliance in this expert-led Masterclass, featuring Stefan Tapescu, Founder of Youni & Admission Minds and a vanguard in the application of Artificial Intelligence (AI). Discover how AI is revolutionizing these pivotal areas, delivering unprecedented efficiencies and strategic advantages. Join Stefan Tapescu, alongside industry experts, to explore how AI can streamline admissions processes, enhance compliance accuracy, and significantly reduce operational costs.

This session will unveil real-world AI applications, from automating document assessments to ensuring genuine student compliance, and from identifying the best candidates through sophisticated algorithms to predicting scholarship impacts on enrollment. Delve into the essential infrastructure for AI integration and learn how it promises not only a more streamlined administrative process but also the recruitment of better-suited students, propelling educational institutions toward a brighter future.

Seize this opportunity to gain invaluable insights into leveraging AI for improved admissions and compliance outcomes, marking your institution's stride towards innovation and excellence in the competitive landscape of higher education.

Thursday 16 May 9:30am - 5:30pm AEST

9:30am  Opening
Anna Kirkham and Amali Weeratunga
9:45am IEAA CEO Update
Hon Phil Honeywood
10:00am Beyond Compliance – can we go further than just meeting the standards? 
Anita Van Rooyen
10:45am  Global Insights: Admissions Trends in Australia, UK & Beyond
Rebecca Bendall
11:15am  Morning Tea 
11:45am  An auditor's perspective: Navigating National Code 2018 Compliance and Best Practices
Natalie Tierney 
12:30pm  Pearson Sponsor Session 
1:00pm  Lunch 
2:00pm  Admissions Test Drive: Unleash your thinking
Rebecca Bendall, Julia Hoon and Laureen Rautenbach
2:45pm  Best practice in regulatory compliance from a student perspective
Melanie Duncan
3:15pm  Afternoon tea 
3:45pm  Finding areas of innovation, how can AI work for admissions
Shelly Maller and Isobel Rossiter
4:30pm Networking

 

Friday 17 May 9:30am - 3:15pm AEST

9:30am  Opening
Anna Kirkham and Amali Weeratunga
10:00am Admissions in the AI Era: Enhancing Efficiency and Access, Augmented by Human Oversight
Angela O'Sullivan, Ingeborg Loon and Meenu Issar
10:30am  Combatting Cheating in High Stakes Testing: A Collaborative Approach to Maintaining Integrity in Admissions
Fraser Cargill and Dr Patrick Pheasant
11:15am  Morning Tea 
11:45am  Updates from Department of Home Affairs
James Goodsell
12:30pm  Updates from Department of Education
Toby Saer
1:00pm  Lunch 
2:00pm  How to create clarity from ambiguity
Vimal Visavadia
2:45pm Best Practices for Integrating Admission Guidelines Globally
Rebecca Bendall and Maysie Procianos
3:15pm Closing

 

Audience

The Forum is geared towards those working with education providers – public or private; small, medium or large – across the schools, ELICOS, vocational and higher education sectors. It will be relevant to staff with responsibility for:

  • Admissions
  • ESOS compliance
  • Quality assurance
  • Risk management
  • Marketing and recruitment
  • Agent management
  • International student support
  • Policy development

Outcomes

Forum participants will come away with a better understanding of:

  • Practical actions and considerations for providers across a broad range of themes, particularly artificial intelligence
  • Discussion of systems and processes and how these continue to impact the business of admissions and compliance
  • Increased knowledge across a broad range of operational and governance areas
  • Suggestions and tips for hiring, career progression, as well as workforce transformation considerations

 

Accommodation discount

Use the discount code 'STAY10' to receive a 10% discount on accommodation at The Island. Click on the following link to book accommodation


This event is led by IEAA’s Admissions and Compliance Network and supported by Pearson PTE.

When
15/05/2024 1:00 PM - 17/05/2024 4:00 PM
AUS Eastern Standard Time
Where
The Island Gold Coast 3128 Surfers Paradise Blvd Surfers Paradise, QLD 4217 AUSTRALIA
Sign in or create an account to register Registration ends 8/05/2024 5:00 PM
AUS Eastern Standard Time
 

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